Customer Education/Onboarding Project Overview: Enhancing Customer Training for Multifamily Property App Client: A leading firm in the make-ready business catering to multifamily properties. Objective: Boost the completion rate of customer video training aimed at property managers and maintenance workers. The goal was to facilitate the download and efficient use of…
View an excerpt from this project Role Tools Learning Objectives
This project was designed to provide an overview of the important information on a health insurance card to enable entry-level front office staff in medical offices to verify patient health insurance. Role Authoring Tool Learning Objectives
New York Sales Tax for Contractors Understanding your state’s sales tax laws can be overwhelming for many business owners, particularly for contractors providing real property services, and this is especially true when it comes to New York sales tax. As complicated as New York sales tax laws are, if you…
For this project, the client wanted to identify learners who may need additional help with basic math skills, including using a calculator. The introduction considers the user experience, and learners have the option to skip this section based on their self-reported skill level. Role Authoring Tools Learning Objectives
One of the things I enjoy most about creating product introductions and video demonstrations is the challenge of taking a complex product and distilling it down to its essence. In just a few sentences or minutes, I have to explain what the product does, how it works, and why someone…
Employee Onboarding Training Work Samples These Employee Onboarding Training modules were developed to help incoming workforce development professionals understand One-Stop Center and Work in Texas procedures, processes, and policies. Since it was my first time developing online learning courses and my first time working with Articulate Storyline, I was very…
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So, you’ve decided to take the plunge into homeownership. Congratulations! Buying your first home is an exciting venture but fraught with a maze of financial jargon and endless decision-making. Fear not, dear reader. Let’s unlock the secrets of a smooth home-buying experience together. Understand Your Financial Position Before you even…
Choose a Platform: The first step in opening an online store using print-on-demand is deciding which platform to use. Popular options include Shopify, Etsy, and Amazon Merch; each platform offers different advantages and features for setting up an online store. Depending on the desired look and feel of the store,…