This project was designed to provide an overview of the important information on a health insurance card to enable entry-level front office staff in medical offices to verify patient health insurance. 

Role

• eLearning Developer
• Instructional Designer

Authoring Tool

• Articulate Rise

Learning Objectives

• Define Health insurance.
• Describe the relationship between the payer, the plan, and the benefits.
• Identify the following information on a health insurance card:
  • Copay information 
  • Member ID
  • Help Line and other useful phone numbers, 
  • Plan type
  • Group number
  • Plan codes